FirstBank Visa CardThe FirstBank Visa debit card is a dual currency payment card, which can be linked to both Naira and dollar account. It gives customers online access funds to make payment via multiple channels such as Automated Teller Machines (ATMs), Point of Sale terminals and web merchants.Visa DebitThis is a PIN card that is benchmarked against global best practices and standards in card processing and security. Its features include dual currency payment, meaning that it can be linked to Naira and dollar account, allowing customers use two currencies from the same account.The card, which has a lifespan of two years, bears the VISA. It has three-digit code on the reverse of the card for additional security for web transactions.Its benefits include convenience and mobility. The card could be used in over 29 million locations, including 1.8 million ATMs, in over 200 countries worldwide. Daily ATM withdrawal limit is N100, 000 while POS transaction is N500, 000 for local users. Apart from withdrawal, the card could be used to make purchase in websites that accept Visa cardIt takes the bank 72 hours to process a fully completed form and issue a card to customer. Yes. Your card can be used on millions of websites that accept Visa cards for payment.FirstBank MasterCardFirstBank MasterCard is a dollar denominated credit card recognised and accepted wherever the MasterCard logo is displayed worldwide. It a safe and convenient credit card that is ideal for every day purchases on all available channels.A MasterCard credit card bears the MasterCard logo and can be used anywhere the logo is displayed. With two years lifespan, it is benchmarked against global best practices and standards in card processing and security. It has a minimum credit limit of $500 and a maximum of $10,000, and it is secured by a 125 per cent cash collateral of the credit facility amount. The daily withdrawal limit is N100, 000 and $1000 for local and international users respectively. POS transaction has maximum of N500, 000.To get a MasterCard, an applicant is required to have a domiciliary account with the bank and deposit minimum of $625.FirstClassic CardThe card is available to general market; it has daily withdrawal limit of N100, 000 and POS transaction limit of N500,000 with applicable monthly charge. Besides payment, it can also serve as identity card.Can Verve cards work on the web'Yes, but only on websites bearing the Interswitch or Verve acceptance mark.Can I use my Verve card to shop on all websites (domestic and international)'Only on domestic websites, sites bearing the Interswitch or Verve acceptance mark.What is my PIN'PIN stands for 'Personal Identification Number'. It is the four-digit number known only to you and used to complete transactions on ATMs and other pertinent payment devices,How do I shop on the web using Verve Card'Select the item you wish to purchase, proceed to 'Checkout', provide your Verve card number, provide your expiry date, provide the CVC number (the last three digits appearing on the back of your card, beside the signature panel), and input your PIN using the secure keypad displayed on your screen.How do I protect my Verve card from fraud'Do not disclose your PIN to anyone.'Keep your card safe and out of sight and reach of others.'Do not retain your PIN mailer or keep it in the same place as your card'Destroy your PIN Mailer after memorizing your PINFirstBank Naira MasterCardNaira MasterCard is an internationally accepted debit card issued in partnership with MasterCard worldwide. The card allows a customer 24 hour-access to his current or savings account within and outside Nigeria.Its Features'EMV- Chip and PIN card that is benchmarked against global best practices and standards in card processing and security.Card can be linked to customers Naira current or savings accountA life span of 2 yearsCard bears the MasterCard logo and can therefore be used anywhere the MasterCard logos are displayed.Card has a three digit number on the reverse of the card for additional security for web transactionsThe hologram on the right hand is an additional security feature which assures you of the authenticity of the cardWhat are the Benefits'Cardholder does not need to carry multiple cards ' one card provides both domestic and international acceptance with value added services.It is an international debit card accepted at over 29.3 million locations and for cash withdrawals at over 1.9 million ATMs in over 210 countries worldwide; wherever the MasterCard logo is displayed.Card is accepted at over 220 countries and 1 million ATM locations worldwideThe card gives the cardholder individual recognition of status and aspirationAccess to global e-commerce (shopping on sites across the world)Enjoys promotions targeted at MasterCard cardholders worldwideAn EMV compliant card that offers Card SecurityIt is secured with a 4-dgit Personal identification number (PIN)How to get a Naira MasterCardThe FirstBank Naira MasterCard is available to existing and potential customers of FirstBank. Obtain an application form from your nearest FirstBank branch today!How many accounts can be linked to my Naira MasterCard'Your card can be linked to either your Naira Savings or Current Account.How do I activate Naira MasterCard'To activate your Debit card, please perform a PIN change on any First Bank ATM nationwide.Can my card be used to make purchases on the Internet'Yes. Your card can be used on millions of websites that accept MasterCard for payment.Where can I use my Naira MasterCard'At all ATMs, POS terminals and websites where the MasterCard or Interswitch logo is displayed.In addition to being used within Nigeria, FirstBank Naira MasterCard is accepted worldwide for payment at more than 29.3 million merchant locations (including websites) and for cash withdrawals at over 1.8 million ATMs, wherever the MasterCard logo is displayed.You can use your Naira MasterCard for a variety of transactions, including payments for your DSTV bills, PHCN bills, Airtime Recharge, Airline tickets, e.t.c.Do I need a domiciliary account to obtain a Naira MasterCard'No. FirstBank Naira MasterCard is denominated in Naira and linked to savings or current account. Transactions done in other currencies are converted to the Naira equivalent and debited to your account online. In other words, FirstBank Naira MasterCard enables customer spends Naira anywhere in the world!When will my card expire'The expiry date is printed on your card. It is two years from the date of issuance of your card.FirstBank Visa Gold Credit CardVisa Gold Credit Card is an international cash-collaterised credit card, issued in partnership with Visa International.FeaturesCard is linked to a dollar denominated accountCard has a life span of two yearsSecured by Chip and PIN (EMV) technology, which prevents cloning and unauthorised access to your funds.Card bears the Visa brand marks (logo and hologram) and can therefore be used anywhere the Visa logo is displayed.BenefitsAccepted worldwide on all channels - ATM, POS and Web, wherever VISA logo is displayed.Access to emergency services (Emergency Card Replacement and Emergency Cash Advance).Access to selected Visa global privileges and benefits ' discounts and rewards at choice hospitality centres worldwide.Access to 'Stand-In' authorization service limit of $1000 daily.Access to value added services (Internet Banking, SMS alert, E-statements).International recognition and status associated with premium cards.How to get a Visa Gold Credit CardThe FirstBank Visa Gold Credit Card is available to existing and potential customers of FirstBank. Obtain an application form from your nearest FirstBank branch today!Is the Visa Gold card a debit or a credit card'The Visa Gold card is a cash-backed Credit Card. The limit assigned to the card corresponds exactly to the amount paid by the cardholder into the Visa Gold card account, less $300 (which includes the issuance fee of $50, annual maintenance fee of $50 and a minimum card account balance of $200).Will a lien be placed on my US domiciliary account with respect to my desired limit on the Visa Gold card'No. You would, however, be required to always maintain a minimum balance of $200 in your Visa Gold account.What are the fees associated with the Visa Gold card'Issuance fee-$50Annual Maintenance fee-$50Purchase fee (POS, internet) freeATM Withdrawal fee- $5What are the daily usage limits for my Visa Gold card'ATM Cash Withdrawals $1,000 (Total frequency 5 times)Purchases (POS) $10,000 (Total frequency 20 TIMES)Purchases (Internet) $5,000 (Total frequency 5 times)POS Cash Advance (branch)- $10,000POS Cash Advance (Merchant)- $5,000The above limits are subject to a daily cumulative limit of $10,000.How long would it take for my Visa Gold card to be ready for collection, after i submit my application'For Lagos branches, the Visa Gold card will be ready for collection 2 business days after application. While for upcountry branches Visa Gold cards will be ready for collection 5 business days after application. All applications must be sent to ebusiness-services@firstbanknigeria. Com before 12 noon each business day in order to stay within the above delivery timelines.FirstMobile InformationFirstMobileFirstMobile from FirstBank means you have access to your account, any time anywhere, via your mobile phone. So...Whether you're at home, on a bus or on a date...you have total control of your money.FeaturesAirtime Top-Up (Self and 3rd party)Fund Transfer (Inter and Intra Bank)Bills Payment(DSTV, HiTV, Post-paid)Balance InquiryATM Cardlex CashPIN ChangeBenefits:SafeConvenientQuick and easy to useWho is it for'All First Bank account holdersStudents of higher institutionParents transferring fund to wards and paying of DSTV bills and other utility billsTraders transferring fundTo Apply:Download the form from this website, fill and submit at the nearest Firstbank Branch for activation.10 Top Reasons for Using FirstMobileIt is safe and fastUser friendly (Easy to Use)ConvenientIt allow you to manage/response to financial demand at all timesHelp you perform Financial transaction without stressAirtime purchase for self and Third partyCost EffectiveBanking outside the Box(no more frequent visit to bank)Instant Transaction notification messageMini Statement viewFrequently Asked QuestionsWhat is FirstMobile'FirstMobile is a network independent mobile phone solution that provides financial services and other value added services using the mobile phone and a payment card (Debit ' prepaid cards).Do I need to have an account with First Bank before I can use the FirstMobile'Yes. FirstMobile is restricted to First Bank account holders onlyWhy do I need FirstMobile'FirstMobile enables you to carry out transactions while on the move. It provides convenience as you can carry out some banking transactions from your mobile phone without getting to the bank branch.What information do I need to configure FirstMobile on my phone'Upon successful download of the application on your phone, you will need to set up your account details. Information required will be:Phone number;Card number (i.e. your eTranzact or interswitch card no);Card PIN;Expiry date (on your eTranzact or Interswitch card-MMYYYY) e.g. 052010Account type (select current or savings)What transactions can I perform on the FirstMobile'You can do the following transactions:Balance EnquiriesMini-StatementAirtime purchase/TopFund transfers (Interbank and Intrabank)Change of PINBills Payment: DSTV, HiTV and Post Paid,Can I make funds transfer to an account in another bank'YesWhat type of phone can support the application presently'The application can work on all Java enable phone types.Is it user-friendly'The application is user friendly and easy to use. The Graphical User Interface makes it very friendly to useWhat memory space do I need on my phone to be able to install the FirstMobile'The application size is less than 100KBHow much am I charged when I make transfers between accounts'Transfers to an account within First Bank attract no charge while transfers to an account in another bank costs N200 onlyHow much am I charged when I buy airtime'No Charges. You are only charged for the amount of the airtime purchasedHow much am I charged when I do balance enquiry'This service is freeHow much am I charged when I request for a mini-statement'This service is freeHow much am I charged on SMS'SMS cost is between N10-N30 depending on the Network provider.Is FirstMobile restricted to a particular location or region'No. FirstMobile can be used anywhere in Nigeria once there is network service on your phone.How many times can I use the application in a day'You can use the application as many times as you want daily.What is the maximum amount that I can transfer'The maximum that can be transferred via FirstMobile (Etranzact) is N250, 000.00 (Five times of N50, 000) per day and N100, 000 daily on Firstmobile (ISW) platform.What accounts can I use to make transactions on the FirstMobile'You can use both Current and Savings accountsIf I misplace my phone, what happens to my account'All transactions on FirstMobile require the subscriber's PIN. Thus, even if an unauthorized person has possession of your phone, he cannot make any transaction on the FirstMobile unless he knows your PINHow safe is the application'All transactions on FirstMobile are PIN protected and the network over which the transactions are carried out is Triple Des secured. The application uses same security as the ATM.FirstPayFirstPay is a web-based payment platform that is designed and developed to allow customers directly effect payment instructions from their offices anytime in a very secure and efficient manner. Since this solution to the challenge of physical transactions is available over the web, payments and authorizations can be done regardless of location, as long as there is internet connectivity.BenefitsFirstPay enables corporate organisations initiate and conclude payments without relying on the branch to process on their behalf, efficient and timely payment of beneficiaries especially time critical payments, and approval of payments can be done from anywhere in the world regardless of the location of the authorizers,FeaturesThe solution is most suitable for clients who carry out bulk payments against their accounts in form of Salary Payment, Vendor/Supplier Payment, e-Dividend, Pensions, etc regardless of account bank. It also provides a platform for corporate organizations to execute their payment instructions without first sending a physical instruction to the bank and waiting for the bank to effect the instructions.FirstPay allows the initiation of an instruction by uploading the instruction in an approved file format. Following the upload, the transaction authorizer is notified by e-mail and/or SMS with the payment authorization code which enables the authorizer approve payments, with corresponding debit and credit entries passed automatically.One of the unique features of the product is that it is available to setup clients through a browser and does not require any special infrastructure or additional investment on the part of the client other than the Internet connection.FirstPay allows customers to perform a wide range of functions including checking balances, viewing consolidated bank account balances across banks, and the e-cheque platform.The e-cheque platform enables users to issue and upload e-Cheques (for Vendor/Supplier payments); register/upload Beneficiaries, issue Standing Orders, and purchase e-Cheque Book.FirstPay also provide platforms for e-salaries and reports, and administration. For e-salaries, customers are enabled to register/upload beneficiaries, upload salaries, and upload schedules. The Reports platform gives customers prompt information on payments made, payments received, payment schedule and audit trail.The administration leg of the FirstPay provides a platform for confirming banking details, corporate information, approval group, approval workflow, set-up card (virtual card that enables passing of entries), and password change.FirstOnlineFirstOnlineAT YOUR COVENIENCE, ANY TIME, ANY WHERE'.FirstOnline is FirstBank's Internet Banking Service. Today, banking is no longer limited to branches; the Internet provides a safe and convenient alternative.Benefits of Internet banking using FirstOnlineFast: Normal banking can be time consuming, as customers sometimes have to wait in queues to request for statements or to do transactions. But with Internet banking, transfer of money (funds) from one account to another within FBN can be done within minutes.Convenient: Customers can access these accounts in the bank more efficiently. They can carry out financial transactions comfortably from home or the office as long as they have Internet access.Accessibility: Bank account can be accessed any time (24 hours a day and 7 days a week) and from anywhere (at any location). Customers can easily transfer money from their accounts or receive money into their accounts electronically.Safety: First Bank has introduced the use of Token for transfers. Token is a security hardware that generates a set of numbers, which will enable electronic money transfers on the internet banking platform.
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