Comprehensive Honda's after-sales facility to debut in 2013

THE Honda Place (THP) has concluded plans to build a comprehensive facility in Lekki, Lagos State.The axis is regarded as Nigeria's fastest growing commercial and residential district.The facility, according to the company is designed to bring 'unprecedentedstandards and sophistication to the sale and after-sales operations of the Honda brand in Nigeria, matching and exceeding global standards in the industry', adding that'This would be THP's newest addition to its impressive string of Honda dedicated facilities, extensively situated in the country'.The opening of the multi-faceted facility is scheduled to hold in 2013, marking 'THP's two decades of dedicated association with the prime Honda brand'.Explaining further, the company said 'Over the years, THP has entrenched the Honda brand firmly in the Nigerian market and seeks to take the brand to the next level in the competitive Nigerian automotive scenario.'The new showroom and after sales facilities are designed to enhance customer experience to international standards, whilst respecting unique Nigerian tastes and preferences.'THP's plans centre around the growing strategic importance of Lekki and its captive consumers, and its long term vision to grow the Honda brand into a highly customer focused operation.'Amongst other features, the facility will a special focus on after sales services highlighting thebest industry practices propagated by Honda Motor Company, Japan. The service standards, systems and processes are designed to meet THP's ultimate objective of achieving the highest customer satisfaction', said the company.THP's Director, Sales & Marketing, Mr. Deepak Daryanani,said: 'the whole objective is to make ownership of a Honda vehicle a great life time experience. The facility will aim to commence and maintain a rewarding relationship with customers throughout the ownership period, and retain them for lifetime'.
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