United Promises Cops Won't Drag You Off Plane In Full-Page Ad

United Airlineshas had a tumultuous month. A passenger was violently dragged off a planeso the companys employees could travel instead, a rabbit died inflight, and their advertisement got laughed out of a festival.The company is attempting to make amends,releasing a set of new policies aimed at improving customer experienceand taking out a full-page ad in todays Washington Post.The ad apologizes for the airlines recent behavior and stresses how they plan to change:United took out a full-page ad in today's Washington Post pic.twitter.com/k05t8v9WsW Hunter Schwarz (@hunterschwarz) April 27, 2017 The ad comes right after the company released a memoon Thursdayindicating a litany of things United says it will do to better its business practices.One bullet point reads, Law enforcement will not remove customers from a flight and customers will not be required to give up their seat once on board ' except in matters of safety and security. Another two specify that they will increase incentives for voluntary rebooking up to $10,000 and eliminate red tape on permanently lost bags with a no-questions-asked $1,500 reimbursement.Hopefully, for Uniteds sake, this ad will be better received than the one they just pulled from the Tribeca Film Festival. It was removed after it had been received with three days of laughter before public screenings. -- This feed and its contents are the property of The Huffington Post, and use is subject to our terms. It may be used for personal consumption, but may not be distributed on a website.
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