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41% of Voice Assistant Users Have Concerns About Trust and Privacy, Report Finds

Published by Slashdot on Thu, 25 Apr 2019


Forty-one percent of voice assistant users are concerned about trust, privacy and passive listening, according to a new report from Microsoft focused on consumer adoption of voice and digital assistants. From a report: And perhaps people should be concerned -- all the major voice assistants, including those from Google, Amazon, Apple and Samsung, as well as Microsoft, employ humans who review the voice data collected from end users. [...] While some users may not have realized the extent of human involvement on Alexa's backend, Microsoft's study indicates an overall wariness around the potential for privacy violations and abuse of trust that could occur on these digital assistant platforms. For example, 52 percent of those surveyed by Microsoft said they worried their personal information or data was not secure, and 24 percent said they don't know how it's being used. Thirty-six percent said they didn't even want their personal information or data to be used at all.Read more of this story at Slashdot.
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