BlackBerry crash traced to data centre in UK '70 million users, including Nigerians still affected

The BlackBerrynetwork problemwhich is affecting millions of users globally still persists on the fourth day, but the fault is said to have been traced to a single incident in Slough in the United Kingdom.A lot of BlackBerry users in Nigeria still complain of the problem, which major service providers in the country had also acknowledged to be as a result of major server crash.Analysts now estimate that up to half of BlackBerry's 70 million users may be affected. 'Dear BlackBerry' has become a trending topic on Twitter.Though the Manufacturer Research In Motion (RIM) said on Tuesday that the email service had been restored, it warned of continuining delays with instant messaging and browsing service while it worked to correct the problems.BlackBerry teams on Wednesday laboured round the clock to fix the faults engulfing the company's email, instant messaging and web services, as users across the United States reported service failures for the first time.Reports had it that updates from the company are few and far between: the last communication from BlackBerry was 12PM BST.It appears that the problems which are no longer restricted entirely to consumer users may be knock-on issues caused by the huge backlog of emails that the company has failed to deliver over the past three days.Canadian merchant bank, Jaguar Financial Corp said holders of at least 8 percent of Research in Motion's stock are behind its campaign for a shake-up of the company.Sir Alan Sugar tweeted, 'In all my years in IT biz, I have never seen such a outage as experienced by BlackBerry. I can't understand why it's taking so long to fix.'Former political spin doctor Alastair Campbell said, 'Some free advice. Explain while you fix. Apologise when you have. Recompense after.'BlackBerry's UK managing director, Stephen Bates said, 'We thought we had found the problem, but we had not. We are working around the clock to get to the bottom of it.'BlackBerry has not explained why back-up systems have failed to solve the fault.
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