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A Face-Scanning Algorithm Increasingly Decides Whether You Deserve the Job

Published by Slashdot on Wed, 23 Oct 2019


Shmoodling shares a report from The Washington Post: Designed by the recruiting-technology firm HireVue, the system uses candidates' computer or cellphone cameras to analyze their facial movements, word choice and speaking voice before ranking them against other applicants based on an automatically generated "employability" score. HireVue's "AI-driven assessments" have become so pervasive in some industries, including hospitality and finance, that universities make special efforts to train students on how to look and speak for best results. More than 100 employers now use the system, including Hilton, Unilever and Goldman Sachs, and more than a million job seekers have been analyzed. But some AI researchers argue the system is digital snake oil -- an unfounded blend of superficial measurements and arbitrary number-crunching, unrooted in scientific fact. Analyzing a human being like this, they argue, could end up penalizing nonnative speakers, visibly nervous interviewees or anyone else who doesn't fit the model for look and speech. The system, they argue, will assume a critical role in helping decide a person's career. But they doubt it even knows what it's looking for: Just what does the perfect employee look and sound like, anyway' "It's a profoundly disturbing development that we have proprietary technology that claims to differentiate between a productive worker and a worker who isn't fit, based on their facial movements, their tone of voice, their mannerisms," said Meredith Whittaker, a co-founder of the AI Now Institute, a research center in New York. "It's pseudoscience. It's a license to discriminate," she added. "And the people whose lives and opportunities are literally being shaped by these systems don't have any chance to weigh in."Read more of this story at Slashdot.
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