e-Insurance unveils solution for satellite agents

Electronicsolutions provider, e-Insurance Centre Limited, has unveiled its TurnQuest BIMA 360, a mobile independent product that helps achieve greater efficiencies in managing satellite insurance agents.Speaking at the unveiling of the solution in Lagos on Friday, the Chief Executive Officer of the firm, Mr. Sulaiman Koguna, said in managing agents interaction in the field, BIMA 360 would help in extending and integrating any back end solution to mobile devices.The technology, he noted, was developed by Turnkey Africa, and would be leveraging Nigerias telecommunication framework.He said with the product, agents now had on demand access to information on their mobile devices, which would go a long way in improving agent-customer relations, even as e-Insurance, in partnership with Oracle, was working to ensure that clients had seamless operation in service delivery.The solution, he pointed out, was easy to adopt because of the wide use of mobile phones; and was reliable in ensuring security, integration and real-time data support.Equipped with this powerful new mobile application, your agents can work productively from virtually anywhere, resulting in the strengthening of your organisations performance, Koguna explained.In improving the operational efficiencies of insurance agents, the solution mobilises work and task management, prospecting, scheduling and territory management, thereby enabling agents to compete much more effectively than ever before.By streamlining your agent teams, you can increase competitive advantage, raise response time to real-time queries and neutralise customer service issues, Koguna noted.The e-Insurance boss stressed that BIMA 360s plug-in-based architecture and enterprise-grade security made it easy to mobilise administrative tasks and personal information, while also improving organisational compliance and work-force management.With the platform, he said insurance companies could be selling their products through telecommunications networks, while leveraging on their fast increasing subscriber base.Koguna said the application should in the nearest future be able to satisfy the needs of players in the insurance industry and also take them to the next level of global business, which is information technology.
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