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I'm so over customer experience surveys

Published by Techcrunch on Tue, 02 Aug 2022


I'm sick and tired of being surveyed after every interaction with anyone these days, whether it's my dentist, an airline or Home Depot. A few weeks ago, I bought a spray nozzle for $5. I got an email survey from Home Depot asking how my experience was. It was life-changing: I went into my local []
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