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AI IN HEALTHCARE ADMINISTRATION: How digital health firms and big tech are using AI to ease doctors' administrative burden

Published by Business Insider on Tue, 24 Nov 2020


<p><img class="lead-image-large" src="https://static5.businessinsider.com/image/5f80bf484c3b2e0019bba43f-2000/AI-in-Healthcare-Administration-4x3.gif" border="0" alt="AI in Healthcare Administration 4x3" data-mce-source="Insider Intelligence"></p><p></p><bi-shortcode id="summary-shortcode" data-type="summary-shortcode" class="mceNonEditable" contenteditable="false">Summary List Placement</bi-shortcode><ul class="summary-list"><li>Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Digital Health industry. <a href="https://www.insiderintelligence.com/become-a-client/'IR=T&amp;itm_source=businessinsider&amp;itm_medium=content_marketing&amp;itm_campaign=report_teaser&amp;itm_content=top_bullets&amp;itm_term=subscription_link-ai-in-healthcare-administration-report">You can learn more about becoming a client here.</a></li><li>The following is a preview of one Digital Health report, the AI in Healthcare Administration report. <a href="https://store.businessinsider.com/products/the-ai-in-healthcare-administration-report'IR=T&amp;itm_source=businessinsider&amp;itm_medium=content_marketing&amp;itm_campaign=report_teaser&amp;itm_content=top_bullets&amp;itm_term=store_text_link-ai-in-healthcare-administration-report&amp;vertical=digitalhealth#!">You can purchase this report here.</a></li></ul><p>Physician burnout has permeated the healthcare landscape over the last decade, costing the US healthcare system $4.6 billion annually. Over 40% of US physicians said they were burned out pre-pandemica figure that's likely swelled amid the stress of treating coronavirus patients.</p><p><img style="float:right;" src="https://static4.businessinsider.com/image/5f400a7742f43f001ddfe614-1518/bureaucratic%20tasks%20like%20charting%20are%20the%20top%20cause%20of%20the%20US%20physicians%20burnout%20.png" border="0" alt="bureaucratic tasks like charting are the top cause of the US physicians' burnout " data-mce-source="Business Insider Intelligence"></p><p>The staggering proportion of US physicians experiencing burnout is further compounded by findings that indicate the US is facing a clinician shortage: A pre-pandemic analysis published by the Association of American Medical Colleges (AAMC) projects the US will see a shortage of up to 139,000 physicians by 2033. And now, the coronavirus pandemic is exacerbating clinicians' feelings of burnout.</p><p>Providers are seeking ways to combat burnout and cut back on the associated costs opening an opportunity for tech players with AI-based healthcare administration tools. Provider organizations have expressed significant interest in reducing clinicians' burnout,with hundreds offering their feedback to the US Department of Health and Human Services (HHS) as part of the federal agency's efforts to develop an actionable burnout-reduction strategy for physicians.</p><p>This presents a sizable opportunity for digital health startups and big tech firms alike, who have increasingly rolled out AI-based tools including machine learning services and voice-enabled digital assistants to help ease clinicians' stress and address the physician burnout crisis permeating the US.</p><p>In this report, Insider Intelligence explores the factors driving burnout among clinicians, and how digital health firms and big tech are developing AI solutions to address the US' physician burnout crisis. We first unpack the key drivers of US physicians' burnout, including the weight of their administrative burden and extensive working hours. Next, we explore four AI-powered solutions we've identified as having the ability to most effectively combat physicians' administrative burden and feelings of burnout. We then detail some of the limitations of current AI-based healthcare administration tools and explore barriers that have prevented some physicians from adopting the tech. Finally, we provide an outlook on what the next iteration of AI-powered healthcare administration solutions could look like.</p><p><strong><em>The companies mentioned in this report are: </em></strong><em>Amazon, Amazon Web Services, Amgen, Apple, Austin Regional Medical Clinic, Cerner, CommonSpirit Health, Google, Google Cloud, Microsoft, Nebraska Medicine, Notable Health, Nuance, Suki, and Wolters Kluwer.</em></p><p><strong><em>Here are some key takeaways from this report:</em></strong></p><ul><li>Physician burnout has remained at dangerously high levels over the past 10 years and the coronavirus pandemic is driving it to a fever pitch.</li><li>Clinicians cite the administrative burden of tasks like charting and paperwork as the top driver of burnoutwith long working hours also playing a major role.</li><li>Digital health startups and big tech companies are rolling out AI-powered healthcare administration solutions to automate tasks and free up clinicians to focus their time on providing patients care.</li><li>Despite AI's ability to combat physicians' burden, several barrierslike cost and return on investment considerationsare holding some providers back from adopting AI for administration.</li><li>Digital health startups and big tech companies are working to overcome existing limitations and improve the capabilities of their AI-powered solutions to more effectively combat clinicians' administrative burden and resultant burnout on a wider, more accessible scale.</li></ul><div></div><p></p><p><strong><em>In full, the report:</em></strong></p><ul><li>Explores the factors driving US physicians' burnout, and how the coronavirus pandemic is compounding clinicians' stress.</li><li>Provides an overview of the digital health startups and big tech firms who have developed AI-based healthcare administration solutions with the ability to most effectively combat US physicians' feelings of burnout.</li><li>Outlines the constraints of existing AI-powered healthcare administration tools and identifies factors that have stood in the way of adoption.</li><li>Highlights what the future could hold for the AI-based healthcare administration space.</li></ul><p><strong><em>Interested in getting the full report' Here's how you can gain access:</em></strong></p><ol><li>Join other Insider Intelligence clients who receive this report, along with thousands of other Digital Health forecasts, briefings, charts, and research reports to their inboxes. <a href="https://www.insiderintelligence.com/become-a-client/'IR=T&amp;itm_source=businessinsider&amp;itm_medium=content_marketing&amp;itm_campaign=report_teaser&amp;itm_content=bottom_bullets&amp;itm_term=enterprise_text_link-ai-in-healthcare-administration-report">&gt;&gt;<strong>Become a Client</strong></a></li><li>Purchase the individual report from our store. <a href="https://store.businessinsider.com/products/the-ai-in-healthcare-administration-report'IR=T&amp;itm_source=businessinsider&amp;itm_medium=content_marketing&amp;itm_campaign=report_teaser&amp;itm_content=bottom_bullets&amp;itm_term=store_text_link-ai-in-healthcare-administration-report&amp;vertical=digitalhealth#!">&gt;&gt;<strong>Buy The Report Here</strong></a></li></ol><p><em>Are you a current Insider Intelligence client' <a href="https://intelligence.businessinsider.com/post/ai-in-healthcare-administration-heres-how-digital-health-firms-and-big-tech-are-using-ai-to-ease-doctors-administrative-burden-and-address-the-burnout-crisis-costing-the-us-46b-annually-2020-8">Log in and read the report here.</a></em></p><p><a href="https://www.businessinsider.com/ai-in-healthcare-administration-report#comments">Join the conversation about this story &#187;</a></p>
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